Refunds & Cancellation
Juxta · by AruMyra TechServe Ind · Last updated: 29 August 2026
This policy covers purchases made through this site and the Juxta app via Razorpay.
1. Monthly subscriptions
- Cancel anytime from your account — no forms. Your plan stays active until the end of the current cycle, then does not renew.
- Charged in error (e.g. after cancelling)? Tell us within 14 days for a full refund.
2. Founder's Lifetime (one-time)
- 7-day money-back guarantee: email us within 7 days of purchase for a full refund, no questions asked.
- After 7 days, lifetime purchases are final, as the licence grants permanent access.
3. How refunds are paid
Refunds go to the original payment method via Razorpay, typically within 5–10 business days depending on your bank.
4. How to request
Email support@arumyra.com from your account email with your invoice number (in your account). We reply within 2 business days.
5. Fair use
We may decline refunds in cases of abuse (e.g. repeated purchase-refund cycles or licence-sharing), and will always explain why.